Yes, we ship worldwide using UPS for USA & Canada and DHL EXPRESS for the rest of the World ensuring best possible service. Please refer to our Shipping page for more details.

We love seeing OTTWAY around the world! As of today, we have shipped orders to over 30 countries and counting! 

Please note that shipping internationally does mean that you may be required to pay customs and import taxes.  

USA Orders: Until now, orders below $800 USD did not incur import taxes or duties. However, due to a recent (yet to be confirmed) policy change, some of our US customers may temporarily face additional import fees.

EUROPE & UK Orders: please note, that there are new VAT Rules introduced by the European Union in 2021 for shipments coming to Europe.  

All international customers are responsible for any potential customs rates within their own country.

All shipping services exclude time in customs if applicable and may be subject to delay due to causes outside of DHL EXPRESS and/or UPS control. 

* IMPORTANT NOTE: If local customs are applicable and customer decides not to pay the applicable local customs, after some days the order will be considered as "return to sender" and ship back by DHL and/or UPS to our warehouse in Melbourne (Australia).

Please note in this unlikely scenario, the applicable DHL and/or UPS shipping cost to send it back to Australia will be responsibility of the customer.

Sure thing! Come and say hey and experience the full Ottway vibes:

• Melbourne - 31 Sackville St, Collingwood
• Sydney - 129 Glenayr Av, Bondi Beach
• Byron Bay - 15 Lawson St, Byron Bay

Also we have a small number of hand-picked stockists that carry selected Ottway designs in their boutiques, you can view the list here.